For lunch, if we got hungry, we ordered food poolside. The service at the pool and beach was great. We had people constantly walking around waiting on us, getting us more water, helping with umbrellas, towels, you name it. And I was able to order off-menu for things I didn't see.
The resort had three restaurant options for dinner -- Mediterranean, seafood/sushi, and a steakhouse. All your dinner reservations needed to be booked in advance for your stay, and it was nearly impossible to get in otherwise. I think they made you book due to COVID restrictions, but we didn't really have much of a problem in general. My favorite meal was Coa (the steakhouse), followed by Positivo (the sushi place) and Encanto (Mediterranean).
All were open-air/outside sit-down restaurants and had their own levels of fanciness. I never felt overdressed there and I loved it. Resort chic to the max!
We also both got massages at the on-property Spa Botanico. It's a five-star spa set on five acres of nature sanctuary. It was the best spa experience we have ever had. The grounds are lush, beautifully maintained, serene, and totally relaxing. As you can imagine, treatments are not cheap, but we agreed it was totally worthwhile.
What were the COVID restrictions and testing protocol (and did you feel comfortable)? Puerto Rico does require you to provide a negative PCR test result upon arrival, even if you are fully vaccinated. You also need to fill out a traveler form. However, because it is a US territory, you do not need to provide any test results on your return back to the mainland. And yes, I felt totally comfortable. Everyone was wearing masks, they provided a lot of PPE whenever you needed it, and it helped that it was mainly all open-air/outdoors so I felt totally safe.
What was your flight itinerary? We flew from JFK - Miami - San Juan (SJU) on the way down and San Juan - JFK nonstop on the way back.
Do you need a passport to travel to Puerto Rico? No! US citizens do not need a passport to travel to/from Puerto Rico. It was actually one of the reasons we chose to go there as my passport expired not too long ago.
How/why did you choose this particular resort (and did you consider any others)? Andrew found this hotel through the American Express Fine Hotels and Resorts program. For my birthday, I wanted to be on a beach somewhere warm and he sent me a list of about six places to pick from. I picked this one because I wanted to go somewhere new, somewhere outside the mainland, and somewhere where we normally wouldn't go on a regular vacation.
What type of room did you have? I believe there were are two types of rooms at the hotel, one with a balcony and one with a pool. We booked the balcony room but with our American Express card, we automatically get upgraded for free if there is any availability. That's how we ended up with a private pool in our room.
Was it all-inclusive? Adults only? It was not all-inclusive. With our AmEx we got free daily breakfast and a $150 resort credit. The hotel gave us a bottle of rum and rosé, bikes, provided all the free bottled water at the pool, and a guaranteed late checkout. That was about it for any extra perks! And kids are allowed there.
What capacity was the resort at? Did it feel empty? We got there on a Wednesday, and it progressively got busier leading into the weekend. I think since it was Mother's Day it was pretty busy on Sunday. There were always chairs and places to sit by the pool but you had to book dinner in advance of your stay or else you weren't getting seated.
What was the food like at the resort and what was your favorite meal you had? The food was good. I would say some of the restaurants were better than others but overall very good. My favorite meal was our dinner at Coa where we had a watermelon salad, Wagyu filet, and mac and cheese.
How much did the resort cost (and was it comped)? Prices are on the website and no it was not comped. This was my 30th birthday present from Andrew.
RC Reserve doesn't allow points use, is it worth it if you're a Marriott member? I can't really speak to being a hotel member anywhere/if it's worth it (only you can decide that!), but Andrew mentioned that we were able to use our Amex points to book a few nights. Editor's (Andrew's) note: The short answer is no. You can not use nor earn Bonvoy points here. You can still give them your member number at check out to receive some perks like early check-in or late check-out, but we didn't need to since we booked with our AmEx Platinum.
What kind of activities did the resort offer both on and off property? Non-motorized water sports (snorkeling, paddleboarding) were complimentary. You could book tours. But outside of that, I don't know much. I really didn't look into it or care to look into it. Editor's (Andrew's) note: Yes the resort offered several off-property excursions, and I'm sure would be more than happy to set up anything you wanted to do on the island. Their service is great, but be aware everything is expensive.
How was the beach? What was the quality of the ocean water? Rocky? Clear? Wavy? It was great. They have a ton of beach options, we mainly stayed by the pool and smaller beach/cove by our room. The water was super warm, clear, and pretty clam. They had a bunch of rocks outlining a small perimeter where we went to the beach so it was really nice.
Would you recommend the hotel? Yes! We had a wonderful time.
Did you leave the resort property and if so, what did you do? No. I really wanted to not do anything so we stayed at the hotel the entire time. I didn't really feel the want or need to travel outside the resort.
What would you skip next time if you could? Any mixed drinks. They were very light on the alcohol but not on the price.